CIMS

HAVAI

Our Approach

• Assessment & Strategy.

• Customized Architecture & Implementation

• Continuous Optimization & Support

Cyberack’s Cloud Advisory Services: Tailored Solutions Across Industries

• Healthcare: Secure, compliant patient data storage with seamless access for improved care.

• Banking & Finance: Scalable, compliant systems to handle secure transactions and data protection.

• Education: High-capacity platforms to support continuous online learning and digital resources.

• Manufacturing: Real-time data integration for optimized production, monitoring, and efficiency.

• Retail: Flexible cloud solutions to support e-commerce, inventory management, and customer data insights.

• Telecom: Scalable infrastructure to enhance network performance and support large-scale data flow.

• Government: Compliant and secure platforms to manage sensitive data and digital citizen services.

• Energy: Cloud solutions for remote monitoring, predictive maintenance, and real-time data on energy usage.

• Logistics & Supply Chain: Optimized solutions for real-time tracking, inventory control, and fleet management.

• Space & Aerospace: High-performance cloud infrastructure for data analysis, flight simulation, and real-time communication.

• Aviation: Cloud-based systems for flight operations, scheduling, and predictive maintenance for enhanced safety and efficiency.

Cyberack’s customized cloud architectures enhance operations, drive productivity, and deliver sector-specific results for lasting growth and resilience.

Managed Cloud

Cyberack's Approach to Creating Solutions for Managed Services

1. Needs Assessment and Solution Design

• Identify Client Requirements: Engage with stakeholders to understand IT infrastructure, operational challenges, and strategic goals.

• Solution Design: Develop a comprehensive strategy encompassing cloud management, cybersecurity, and IT support.

2. Key Software and Tools Selection

• Cloud Management Platforms: Utilize AWS Management Console, Microsoft Azure Portal, and Google Cloud Console for effective resource management and monitoring.

• Monitoring and Alerting: Implement solutions such as Nagios, Zabbix, and Datadog for real-time monitoring of system performance and timely alerts for anomalies.

• Ticketing and Support Systems: Use platforms like Jira Service Management and ServiceNow to streamline issue tracking and resolution.

3. Infrastructure Setup and Configuration

• Cloud Infrastructure: Set up scalable and secure cloud environments using IaaS solutions from AWS, Azure, and Google Cloud, including virtual machines, storage, and networking components.

• Security Solutions: Deploy robust security measures, including firewalls (e.g., Fortinet, Palo Alto), intrusion detection systems, and endpoint protection solutions.

• Backup Solutions: Implement automated backup systems using tools like Veeam and AWS Backup to ensure data recovery and business continuity.

4. Implementation and Transition

• Onboarding and Integration: Facilitate a smooth transition by integrating managed services with existing client systems, ensuring minimal disruption to operations.

• Configuration Management: Utilize tools like Ansible, Puppet, and Chef to automate configuration management, ensuring consistency across environments.

5. Monitoring and Support

• 24/7 Support: Establish a dedicated support team for continuous monitoring and immediate assistance with any IT issues.

• Performance Analytics: Leverage analytics tools to assess system performance, track key performance indicators (KPIs), and generate detailed reports.

6. Continuous Improvement and Optimization

• Regular Review Meetings: Schedule periodic reviews with clients to discuss service performance, address concerns, and gather valuable feedback.

• Proactive Updates: Ensure systems are regularly updated with the latest patches and upgrades to enhance security and performance.

• Adaptation and Scalability: Continuously assess managed services to adapt to changing business needs, ensuring scalability and ongoing efficiency.

IaaS

Cyberack's IaaS Solutions

Overview: As part of its comprehensive IT service portfolio, Cyberack provides IaaS solutions that enable clients to access and manage computing resources over the internet. This model allows businesses to scale their infrastructure as needed, ensuring flexibility and cost-effectiveness.

Key Features of Cyberack's IaaS Offerings

1. Scalable Infrastructure:

   • Cyberack offers virtualized resources such as virtual machines, storage, and networking capabilities that can be scaled up or down based on client needs. This ensures that businesses can efficiently manage workloads without the constraints of physical hardware.

2. Cost Management:

   • Clients pay only for the resources they use, which allows for better budgeting and cost control. Cyberack's IaaS solutions eliminate the need for significant upfront capital expenditures on hardware.

3. Robust Security Measures:

   • Cyberack implements advanced security protocols, including firewalls, intrusion detection systems, and data encryption, to protect client data and maintain compliance with industry standards.

4. High Availability and Redundancy:

   • Ensures continuous operation of client services with minimal downtime through redundant systems and data backups. Cyberack’s IaaS infrastructure is designed for high availability.

5. Remote Management:

   • Clients can manage their infrastructure through a web-based interface or API, providing them with the ability to deploy and manage resources from anywhere.

6. Automation and Configuration Management:

   • Cyberack utilizes tools such as Ansible, Puppet, and Chef to automate the deployment and management of resources, ensuring consistency and reducing manual intervention.

Benefits of Cyberack’s IaaS Solutions

• Flexibility:

  • Businesses can quickly adapt to changing demands without worrying about hardware limitations.

• Focus on Core Competencies:

  • By outsourcing infrastructure management to Cyberack, clients can concentrate on their core business activities and strategic initiatives.

• Enhanced Performance:

  • Cyberack leverages high-performance computing resources to ensure optimal application performance and responsiveness.

• Support for Innovation:

  • Clients can experiment with new technologies and applications without the risk of investing in physical infrastructure.

Use Cases for Cyberack's IaaS

• Web Hosting: Reliable and scalable hosting solutions for websites and applications.

• Development and Testing Environments: Quickly provision resources for software development and testing without the need for physical servers.

• Data Storage and Backup: Secure and scalable storage solutions that ensure data integrity and availability.

• Disaster Recovery: Automated backup and recovery solutions to protect against data loss and ensure business continuity.

PaaS

Cyberack's PaaS Solutions

Overview: Cyberack can utilize PaaS to provide a robust platform for developing, deploying, and managing applications, streamlining the software development lifecycle for clients across various industries, including BFSI (Banking, Financial Services, and Insurance).

Key Features of Cyberack's PaaS Offerings

1. Application Development Framework:

   • Cyberack provides a ready-to-use framework that supports multiple programming languages and tools, enabling developers to build applications quickly without dealing with infrastructure management.

2. Middleware Services:

   • The platform includes middleware that facilitates communication between different applications, allowing for seamless integration and data exchange.

3. Database Management:

   • Cyberack offers built-in database solutions, enabling clients to create, manage, and scale databases effortlessly. This includes support for SQL and NoSQL databases.

4. Deployment and Hosting:

   • Applications developed on Cyberack’s PaaS can be easily deployed and hosted in the cloud, ensuring high availability and scalability based on demand.

5. Integrated Development Tools:

   • Provides tools for version control, code collaboration, and testing, enabling development teams to work more efficiently and effectively.

6. API Management:

   • Facilitates the creation and management of APIs, allowing developers to integrate third-party services and enhance application functionality.

Benefits of Cyberack’s PaaS Solutions

• Accelerated Development:

  • Reduces the time required to develop and deploy applications, enabling faster time-to-market for clients.

• Cost Efficiency:

  • Clients can reduce capital expenditure by utilizing a pay-as-you-go model, only paying for the resources they use.

• Focus on Innovation:

  • Developers can focus on creating and innovating new applications rather than managing infrastructure, allowing for greater creativity and productivity.

• Scalability:

  • Cyberack’s PaaS solutions can scale automatically based on application demand, ensuring performance during peak usage times.

• Collaboration and Integration:

  • Built-in collaboration tools facilitate teamwork among developers, while easy integration with other services enhances functionality.

Use Cases for Cyberack's PaaS

1. Web Application Development:

   • Cyberack can help clients build and deploy scalable web applications that are easily accessible to users.

2. Mobile Application Development:

   • Supports the creation of mobile apps that can run on various devices and operating systems, improving user engagement.

3. Business Analytics Applications:

   • Develop applications that process and analyze data, providing insights that drive better decision-making.

4. API-Driven Applications:

   • Create applications that rely on APIs for data and functionality, making them versatile and easy to integrate with other services.

SaaS

Cyberack's SaaS Solutions

Overview: Cyberack can develop and offer SaaS solutions that provide users with access to software applications hosted in the cloud. This model allows clients to use applications via the internet without needing to install or maintain them on local devices.

Key Features of Cyberack's SaaS Offerings

1. Accessibility:

   • Clients can access applications from any device with an internet connection, enabling remote work and flexibility.

2. Subscription-Based Pricing:

   • Cyberack can implement a subscription model, allowing clients to pay monthly or annually based on usage, which can reduce upfront costs.

3. Automatic Updates:

   • The SaaS model allows Cyberack to manage software updates and maintenance, ensuring clients always have access to the latest features and security enhancements without additional effort.

4. Scalability:

   • SaaS solutions can easily scale to accommodate growing user bases or increased demand without requiring additional infrastructure investments.

5. Integration Capabilities:

   • Cyberack’s SaaS applications can integrate with other services and APIs, enabling clients to enhance functionality and streamline processes.

Benefits of Cyberack’s SaaS Solutions

• Cost Efficiency:

  • By eliminating the need for extensive IT infrastructure and maintenance, clients can reduce operational costs.

• Ease of Use:

  • SaaS applications are typically user-friendly, reducing the learning curve for clients and improving user adoption.

• Collaboration:

  • Many SaaS applications support real-time collaboration, allowing teams to work together more effectively regardless of location.

• Data Security:

  • Cyberack can implement robust security measures, such as data encryption and secure access controls, to protect client data stored in the cloud.

Use Cases for Cyberack's SaaS Solutions

1. Customer Relationship Management (CRM):

   • Develop a SaaS-based CRM system to help clients manage customer interactions, track sales, and analyze customer data.

2. Project Management Tools:

   • Offer applications that facilitate project planning, task management, and collaboration among teams.

3. Business Intelligence and Analytics:

   • Provide tools that allow clients to analyze data, generate reports, and gain insights into their business performance.

4. Communication and Collaboration Platforms:

   • Create solutions for team communication, such as chat, video conferencing, and file sharing, to enhance collaboration among remote teams.

5. Financial Management Software:

   • Develop applications that assist clients in managing their finances, including accounting, invoicing, and budgeting tools.

Cyberack's Infrastructure Solutions

Overview: Cyberack IT & AV Solutions Private Limited provides comprehensive infrastructure solutions tailored to support the IT needs of businesses. This includes end-to-end network solutions, data center construction, co-location services, and robust software management tools.

Key Components of Cyberack's Infrastructure

1. End-to-End Network Solutions:

   • Network Design and Implementation: Cyberack designs and implements network architectures to ensure reliable connectivity, high performance, and security.

   • Access Points: Deployment of wireless access points (APs) to provide seamless Wi-Fi coverage across various environments, enhancing mobility and connectivity for users.

   • Managed Network Services: Ongoing management, monitoring, and support for network infrastructure, ensuring optimal performance and security.

   • Security Solutions: Implementation of firewalls, intrusion detection systems, and other security measures to protect the network from threats.

2. Building Data Centers:

   • Design and Construction: Cyberack offers tailored data center design and construction services, focusing on scalability, efficiency, and sustainability.

   • Energy Efficiency: Utilizes best practices in energy management to reduce operational costs and environmental impact.

3. Data Center Co-Location:

   • Shared Infrastructure: Co-location services allow clients to host their servers and networking equipment in Cyberack’s secure facilities.

   • Scalability: Clients can easily scale their infrastructure needs as their business grows without the need to invest in physical data center space.

4. Software Solutions to Manage Infrastructure:

   • Infrastructure Management Software: Cyberack provides software tools for efficient monitoring and management of IT infrastructure, including:

     • Performance Monitoring: Tools for real-time monitoring of system performance, network traffic, and resource utilization.

     • Configuration Management: Software that automates configuration tasks, ensuring consistency and compliance across the infrastructure.

     • Backup and Recovery Solutions: Automated systems that provide data backup and recovery options, ensuring business continuity.

Benefits of Cyberack's Infrastructure Solutions

• Reliability: Robust infrastructure design ensures high availability and minimizes downtime for client operations.

• Flexibility: The combination of end-to-end network solutions, including access points, and co-location services provides clients with the flexibility to adapt their IT infrastructure as needed.

• Cost-Effectiveness: Co-location services help clients reduce capital expenditures associated with building and maintaining their own data centers.

• Expertise and Support: Cyberack’s experienced team provides ongoing support and management, allowing clients to focus on their core business activities.

Our Managed Services

Cyberack’s Managed Services Model

1. Network Operations Center (NoC) Services:

   • 24/7 Network Monitoring: Continuous monitoring of client networks to detect and address issues proactively, minimizing downtime.

   • Performance Optimization: Using pre-built NoC infrastructure to track network health, bandwidth usage, and latency, ensuring consistent performance and quick problem resolution.

   • Incident Management and Resolution: Cyberack's NoC specialists address incidents swiftly through collaboration with the client’s team or directly with their infrastructure.

   • Capacity Planning: Predictive analytics to manage network growth, optimize resources, and maintain efficient performance.

2. Security Operations Center (SoC) Services:

   • Real-Time Threat Detection: Leveraging SoC infrastructure to identify suspicious activities, malware, and potential security breaches in real-time.

   • Threat Intelligence and Analysis: Cyberack’s SoC team analyzes threat data and responds to potential incidents, utilizing advanced tools to classify and mitigate risks.

   • Compliance Management: Ensures that client infrastructure adheres to security regulations, including GDPR, HIPAA, and industry-specific standards.

   • Vulnerability Management: Routine scans and assessments to detect system vulnerabilities, ensuring client environments remain secure and compliant.

3. Cloud-Enabled Managed Services:

   • Multi-Cloud Management: Cyberack manages cloud resources across AWS, Azure, and Google Cloud, offering seamless resource orchestration, scaling, and cost management.

   • Disaster Recovery as a Service (DRaaS): Backup and disaster recovery plans that utilize cloud storage to ensure data resilience and recovery from disruptions.

   • Cloud-Based Security: Integrating cloud-native security tools with SoC capabilities to monitor cloud workloads, protect against cyber threats, and secure data.

4. Hybrid Infrastructure Management:

   • Integration of Cloud and On-Premise Infrastructure: Cyberack provides solutions that unify cloud and on-premise systems, allowing data exchange and smooth operation.

   • Automation and Orchestration: Utilizes tools like Ansible, Chef, and Puppet to automate configuration, updates, and system provisioning across hybrid environments.

   • Analytics and Reporting: Provides clients with insights through real-time dashboards, KPI tracking, and periodic reporting on infrastructure health, performance, and security.

5. Proactive Maintenance and SLA Management:

   • Service Level Agreements (SLAs): Clear SLAs that define performance, response times, and resolution commitments, ensuring transparency and reliability.

   • Preventive Maintenance: Regular updates and checks on systems to avoid unplanned downtime, secure data integrity, and optimize client systems.

Benefits of Cyberack’s Managed Services Model

• Comprehensive Coverage: Clients benefit from both Cyberack’s expertise and pre-built NoC and SoC infrastructure, ensuring seamless, end-to-end IT management.

• Reduced Operational Costs: The blend of in-house cloud and third-party infrastructure helps reduce costs associated with setting up and maintaining separate NoC and SoC facilities.

• Enhanced Security and Compliance: Advanced threat detection and compliance tools protect client data and infrastructure, aligning with regulatory standards.

• Scalability: Cloud-based and pre-built infrastructure enables Cyberack to quickly scale services as clients grow, ensuring they always meet demand without resource limitations.

End-to-End Cybersecurity Solutions by Cyberack

Cyberack IT & AV Solutions Private Limited offers comprehensive cybersecurity solutions tailored to meet the demands of various industries, with a focus on protecting data, infrastructure, and digital assets. Cyberack's cybersecurity services encompass multiple areas, including:

1. Threat Intelligence and Detection: Cyberack monitors and detects potential threats in real-time, utilizing advanced threat intelligence tools to identify and mitigate risks before they impact operations.

2. Network Security: Solutions include firewalls, intrusion detection and prevention systems, and secure network access protocols to safeguard data and prevent unauthorized access.

3. Endpoint Protection: Devices within the organization are safeguarded with endpoint security solutions to detect, prevent, and respond to cyber threats across all endpoints.

4. Data Protection: Encryption, backup, and disaster recovery solutions ensure that data remains secure, even in the case of system failure or external attacks.

5. Identity and Access Management (IAM): Cyberack provides IAM solutions to control user access and maintain secure authentication methods, helping prevent data breaches related to unauthorized access.

6. Compliance Management: For industries such as BFSI, Cyberack assists clients in meeting regulatory standards by aligning cybersecurity protocols with compliance requirements like GDPR, PCI-DSS, and more.

7. Incident Response and Recovery: Cyberack offers a structured approach to incident response, which includes rapid recovery solutions to help organizations bounce back from cybersecurity incidents with minimal disruption.

8. Cybersecurity Consulting: The team also offers consulting services to develop and implement strategies tailored to organizational needs, ensuring a robust security posture.

Would you like information on cybersecurity best practices or details on how Cyberack integrates security across its services?

Home Automation

Cyberack IT & AV Solutions Private Limited’s Home Automation now includes corporate maintenance alongside individual flats and building maintenance, delivering a unified smart solution for residential, building-wide, and corporate environments.

Comprehensive Automation for Flats, Buildings, and Corporate Maintenance:

1. Flat Automation:

   • Smart Devices & Energy Management: Integrates and optimizes appliance, lighting, and climate control with mobile app access for easy, remote operation.

   • Smart Meters: Real-time monitoring helps residents manage electricity consumption effectively.

   • DG (Diesel Generator) Control: Provides seamless backup power management.

   • CCTV Security: Cloud-based monitoring ensures security and access from any location.

2. Building Maintenance:

   • Centralized Energy Management: Shared resources like lighting and HVAC are optimized, saving on energy costs.

   • Building-wide Surveillance: CCTV for common areas provides security and centralized monitoring.

   • Resource & Utility Monitoring: Automates tracking of water, gas, and electricity.

   • Automated Alerts & Maintenance Reporting: Enables facility managers to respond quickly to issues, ensuring smooth building operations.

3. Corporate Maintenance:

   • Integrated Security Solutions: Includes smart access control, surveillance, and monitoring of corporate facilities for comprehensive security.

   • Centralized Building Controls: Manages lighting, HVAC, and other resources across office spaces, optimizing energy use.

   • Facility Automation & Monitoring: Tracks equipment status, schedules maintenance, and ensures efficient operation of office utilities.

   • Customized Energy and Resource Management: Tailored solutions for corporate usage patterns, supporting energy savings and operational efficiency.

Cyberack’s integrated approach ensures that home, building, and corporate spaces are seamlessly connected and intelligently managed, creating secure, energy-efficient, and convenient environments for all users.

Audio Visual Integration

Cyberack IT & AV Solutions Private Limited offers Audio Visual (AV) Integration services as part of its HAVAI (Home Automation, Audio Visual Integration, Annual Maintenance Contract, and IoT) portfolio, catering to various environments, including residential, corporate, and commercial spaces.

Key Components of Cyberack’s Audio Visual Solutions:

1. Home Theater & Entertainment Systems:

   • Surround Sound and Acoustic Design: Ensures immersive, high-quality audio experiences with tailored acoustic setups.

   • Smart Home Integration: Connects with home automation systems, allowing control of lighting, sound, and screen from a single interface.

   • High-Resolution Display Options: Provides options like 4K and 8K screens with automated controls.

2. Corporate AV Solutions:

   • Video Conferencing Systems: Supports high-definition video calls with seamless integration across platforms for effective remote collaboration.

   • Digital Signage: Customizable display solutions for offices, retail, and event spaces to engage audiences with dynamic content.

   • Interactive Panels and Projectors: Enables presentations and collaboration with touch-enabled displays and high-resolution projectors.

   • Control Systems: Centralized AV control for lights, sound, and displays through a single interface, enhancing user experience and efficiency.

3. Event and Commercial Solutions:

   • Stage and Auditorium AV: Designs for concerts, theaters, and auditoriums with sound systems, lighting, and display technologies.

   • Public Address (PA) Systems: Powerful PA setups for announcements, events, and background music across large spaces.

   • LED Video Walls: Modular, high-brightness LED walls for advertising, events, and brand displays

     .

Cyberack’s AV services are designed to integrate seamlessly with other smart systems, creating immersive, easy-to-control AV environments for homes, offices, and commercial spaces.

IoT Solutions

Cyberack IT & AV Solutions Private Limited leverages IoT (Internet of Things) to drive smart connectivity across multiple environments, enhancing automation, data analytics, and remote control capabilities for homes, businesses, and industries.

Cyberack’s IoT Solutions:

1. Home & Building Automation:

   • Smart Home Devices: Connects lighting, climate control, security, and appliances through IoT sensors, enabling centralized control and automation.

   • Real-Time Monitoring: Uses smart meters, DG (diesel generator) control, and CCTV for seamless monitoring and optimized energy use.

   • Remote Access: Allows residents and building managers to control and monitor systems from any location using mobile applications.

2. Corporate & Industrial IoT:

   • Asset Management: Tracks and monitors equipment, ensuring optimized maintenance schedules and reducing downtime.

   • Smart Security Systems: IoT-enabled surveillance, access control, and alarm systems to secure corporate spaces.

   • Resource Optimization: IoT sensors monitor energy usage, water, and other utilities to minimize waste and reduce costs.

3. IoT in Audio Visual Integration:

   • Smart AV Control: Allows remote control of lighting, sound, and displays in entertainment and corporate AV setups.

   • Interactive Digital Signage: IoT-enabled signage systems can dynamically adapt based on user interaction, location, or environmental factors.

   • Smart Event Management: IoT solutions for large venues and events enhance lighting, sound, and PA system management.

4. Data Collection and Analytics:

   • Predictive Maintenance: IoT sensors collect data that helps predict equipment failures, reducing maintenance costs.

   • Usage Analytics: Provides insights on system usage, helping businesses and homes make data-driven decisions to optimize operations.

Cyberack’s IoT solutions combine connectivity and control with data-driven insights, enabling intelligent automation and enhancing user experience across homes, buildings, and industries.

IoT Solutions

At Cyberack IT & AV Solutions Private Limited, AMC (Annual Maintenance Contract) and SLA (Service Level Agreement) services are structured to ensure that systems run smoothly with minimal downtime and a clear framework for performance and accountability.

AMC (Annual Maintenance Contract)

Cyberack’s AMC services cover proactive maintenance, repairs, and support to ensure long-term operational efficiency across various systems like AV setups, IoT installations, network infrastructure, and home automation. Key aspects of Cyberack’s AMC include:

1. Preventive Maintenance: Regular inspections and tune-ups to keep systems optimized and prevent unexpected breakdowns.

2. Repair and Replacement Services: Fast access to repairs and replacements to maintain performance and reduce downtime.

3. Priority Support: Access to dedicated support teams with priority response times.

4. Cost Savings: Comprehensive maintenance coverage at fixed annual costs, reducing unexpected expenses.

SLA (Service Level Agreement)

Cyberack’s SLA defines the standards of service delivery, ensuring that client needs and expectations are met with guaranteed performance levels. Core components include:

1. Response and Resolution Times: Specifies the maximum allowable time for Cyberack’s team to respond to and resolve issues.

2. Performance Metrics: Outlines expected levels of system uptime, response accuracy, and support effectiveness.

3. Accountability and Reporting: Regular reports on system performance and maintenance activities ensure transparency and accountability.

4. Customizable Agreements: SLAs tailored to meet unique needs, accommodating different environments, such as BFSI, corporate, and residential.

With a well-defined AMC and SLA approach, Cyberack ensures that its services remain reliable, responsive, and aligned with client expectations for optimal operational support.